Terms of Service

Effective Date: August 28, 2024

Terms of Use for Mezocare Website Powered by HealthStay.io

Welcome to the Mezocare website (the "Website"), powered by HealthStay.io ("Platform"). By accessing or using this Website, you ("User" or "You") agree to comply with and be bound by the following terms and conditions ("Terms of Use"). If you do not agree with these Terms of Use, please do not use this Website.

1. Introduction

This Website is provided by Mezocare ("Hospital," "We," "Our," or "Us") and operated in collaboration with HealthStay.io ("Platform Provider"). The Platform Provider provides the technology infrastructure that powers this Website, while the Hospital offers medical services, patient care, and other related services.

2. Acceptance of Terms

By using this Website, You confirm that You are at least 18 years old, or, if You are under 18, You are using this Website with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.

3. Services Provided

The Website provides a range of services, including but not limited to:

  • Access to information about the Hospital's medical services.
  • The ability to request appointments, consultations, and evaluations.
  • Tools to manage your healthcare journey, including payment options, communication with the Hospital staff, and more.

All medical services are provided solely by the Hospital and not by HealthStay.io. The Platform Provider does not offer any medical advice, diagnosis, or treatment.

4. Use of the Website

You agree to use this Website only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. You shall not:

  • Post or transmit any unlawful, threatening, defamatory, obscene, or otherwise objectionable material.
  • Attempt to gain unauthorized access to any part of the Website, server, or network.
  • Use the Website in any manner that could damage, disable, overburden, or impair the Platform or interfere with any other party's use of the Website.

5. User Accounts and Security

To access certain services on this Website, You may be required to create an account and provide personal information. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the security and confidentiality of Your account credentials.
  • Immediately notify the Hospital of any unauthorized use of Your account or any other breach of security.

The Hospital and HealthStay.io reserve the right to suspend or terminate any account that is suspected of unauthorized use or violation of these Terms of Use.

6. Privacy and Data Protection

The Hospital and HealthStay.io are committed to protecting Your privacy. All personal information collected through this Website is processed in accordance with the Hospital's Privacy Policy and HealthStay.io's Privacy Policy. Please refer to these policies for more details on how Your data is collected, used, stored, and shared. By using this Website, You consent to the collection and use of Your data as described in these policies.

7. Intellectual Property

All content, trademarks, and other intellectual property on this Website are the property of the Hospital, HealthStay.io, or their licensors. You may not copy, reproduce, republish, upload, post, transmit, or distribute any content from this Website without the prior written consent of the relevant owner.

8. Disclaimers and Limitation of Liability

Medical Disclaimer: The content provided on this Website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for any medical concerns.

Platform Disclaimer: The Platform is provided by HealthStay.io on an "as is" and "as available" basis. The Platform Provider makes no representations or warranties of any kind, express or implied, regarding the operation of the Platform or the information, content, materials, or services provided herein.

To the fullest extent permitted by law, the Hospital and HealthStay.io disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Neither the Hospital nor HealthStay.io shall be liable for any damages of any kind arising from the use of this Website or any services provided through the Platform, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages.

9. Modifications to Terms of Use

The Hospital and HealthStay.io reserve the right to change these Terms of Use at any time. Any changes will be effective immediately upon posting on this Website. Your continued use of the Website after any changes indicates Your acceptance of the new Terms of Use.

10. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the United Arab of Emirates. Any disputes arising from or related to the use of this Website shall be subject to the exclusive jurisdiction of the courts of DIFC.

11. Contact Information

If You have any questions or concerns about these Terms of Use, please contact us at:

12. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.